Three reasons why the customer experience is broken and how it can be fixed

camilo.martinez - 04/12/2015

Caring about customer experience (CX) benefits your customers and creates business success. Simply put, customers are, in part, what enables you to achieve your business goals.

Supercharge your pitch with Voxpopme

Tom Higgins - 02/10/2015

Voxpopme supercharge surveys with video questions for a deeper understanding and greater impact. However, whilst at ESOMAR Congress 2015, we decided to put our technology to good use on the show floor. We did this by asking exhibitors at the Market Research event to deliver their one minute elevator pitch. We collected the great responses below and there were even a few plugs for ESOMAR too. We'd like to say a big thanks to everyone that took part...

Voxpopme is hiring – PHP Developer needed

Tom Higgins - 07/09/2015

Location: ​Birmingham
Job Type: ​Permanent, full­ time
Salary​: £32,000 - ­£36,000

Voxpopme is hiring - Business Development Exec needed

Tom Higgins - 04/09/2015

Voxpopme is set to continue its rapid expansion with the addition of a Bus Dev Exec to the UK team. The new position is set to build upon our rapid expansion in the market research and customer feedback space after a number of other recent new hires in the UK and North America.

The Chief Customer Officer

Tom Higgins - 14/07/2015

The vital internal voice of the customer

VoxPopMe Launches “Theme Explorer”; Revolutionises Video Response Technology for Market Research

Tom Higgins - 16/06/2015

New tool allows researchers to organise and analyse video response content quickly and effectively

Why video is about to cross the chasm for research…

Tom Higgins - 15/06/2015

Originally posted as a guest blog by Dave Carruthers on Green-Book.org.

VoxPopMe is hiring – US Business Development Exec needed

Rebecca - 18/05/2015

Location: Raleigh-Durham, NC

Report: Public reception of NBC Universal's Fifty Shades of Grey

Isobel Doster - 04/03/2015

Introduction

NBC Universal’s adaptation of E.L. James’ world-famous erotic novel Fifty Shades of Grey was one of the most anticipated film releases of the decade. Released in the UK on the 13th February, the film broke numerous box office records as millions of people flocked to cinemas to see the film after it opened on Valentine’s weekend.

Supermarkets and the Christmas Stock-up

Isobel Doster - 15/12/2014

In the weeks leading up to Christmas the supermarkets are filled with shoppers doing their Christmas stock-up. With Christmas just over a week away, we wanted to find out what products people had already purchased and where they had bought them from. In addition, we wanted to identify what factors influenced which supermarket people chose to shop at.

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